The #1 Lean Metric (Any Angry Customer Will Tell You About It)

Many metrics are important for measuring performance and leading kaizen improvements at an organization. Ask any consultant or ready any book and you will soon have an alphabet soup of important metrics (e.g. SQDCM)! But there is ONE metric that is more important than any other. Customers won’t care about your pricing, your delivery terms, …

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How to Make Sense of 5S vs 3S vs 6S and 2 Second Lean

Watch on YouTube: https://youtu.be/UTB8iASImmk Lean 101: 5S Methodology Course: FREE 5S Productivity (Home Edition) Course: 5S Productivity Download: 5S Implementation Guide Book: Succeeding with 5S Join: The Lean Smarts Community Methodology designed to promote efficiency and abnormality detection and control. Five practices coming from Japanese words  Seiri – Sort Seiton – Set in Order Seiso …

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The Greatest Waste of All

Watch on YouTube: https://youtu.be/VsZdct2Zyfw welcome to the lean smarts podcast i’m your host daniel crawford a lean expert at lean smarts and this is the show where i teach everything lean the goal is primarily your education to help you learn lean so that the world can be a better place and i do truly …

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