I had a funny experience a while back that illustrates a few lean principles like respect for people and the value of a 3S’ed or 5S’ed workplace. I was spending some time with one of our more experienced production operators. She was very skilled and good-intentioned. I was going about my work and talking with this employee when she shared something I didn’t expect.
“Did you know how dull and beat up our tools are?” she asked me.
“No, I didn’t know that,” I said.
“Oh yeah. You have to search hard sometimes for the good ones. And when you find one you don’t want to lose it. Sometimes I even hide it so I don’t have to struggle with a dull one.”
I was shocked! And I laughed… (I confess). It was just so ironic to me to find out that good employees hide good tools from other employees just so they don’t have to struggle with dull equipment! [Read more…] about We Found Where Your Missing Tools May Be (And It’s Not Where You Think)