One area of focus we love to write about at Lean Smarts is what might be called the “soft skills” of lean. The hard skills are plenty and obvious: value stream mapping, heijunka, kanban, and more. But it is not the hard skills that make or break a lean initiative.
The issues that are critical for lean success are more philosophical and intangible. This is why we’re likening them to soft skills.
There is one such quality that is absolutely critical to your success with lean. It’s more weighty than any lean tool and makes the ultimate difference in how far you can go.