I was recently thinking about the problem of empowering front-line employees in a regulated environment.
It is extremely hard to do. There are layers of approvals and complex change control documentation that gets in the way. On top of that, there is usually a division of walls between manufacturing and the support departments they need to create change.
Even in less-regulated industries, the division of departments creates all kinds of challenges for operators to participate in continuous improvement. Tooling, purchasing, quality, scheduling, maintenance, and other departments could be buildings and parking lots away from where the workers need help. [Read more…] about 5 Reasons To Move Engineering To The Production Floor (Tear Down The Walls!)